Delete your Okidoke account
You can permanently delete your Okidoke account at any time, either in the app or by contacting us.
In the Okidoke app
Profile → Menu → Account & Security → Delete Account
Your account is deleted immediately.
By email
Email support@okidoke.com with the subject Account deletion request and include your Okidoke username or the email address associated with your account.
We'll confirm your request by email and complete the deletion within 30 days.
What is deleted
- Your sign-in account, including any Apple or Google sign-in linked to it.
- Your profile: username, name, email address, bio, profile photo, status, links and rating information.
- Your Okidoke presence: you are removed from search, from everyone's followers and following lists, and from any table you were seated at or watching.
- Your posts and comments: your posts, the comments and likes on them, the comments and likes you left on other people's posts, and any tags of you in other people's photos.
What is kept, and why
- Finished games. A game belongs to both players. Deleting your account does not remove a game from your opponent's history, though it is no longer connected to your name.
- Messages you sent to other people. These remain in the recipient's conversation history, much like an email remains in the recipient's inbox after it is sent.
- Safety records. We may retain reports and records of safety or enforcement actions so that deleting an account does not erase its safety history.
Where your words remain, your name does not: you appear as a deleted user. The exception is safety records, which keep the email address on the account and the reported content, so that a report is not erased by deleting the account it concerns.
Deletion is permanent
A deleted account cannot be restored. Your username is released when your account is deleted, and someone else may take it. If you sign up again later, it will be a new account with no history.
Questions about any of this: support@okidoke.com. See also our privacy policy.